Frequently Asked Questions
Learn more about TFL subscriptions, how to manage your subscription, and how to get assistance.
Learn more about TFL subscriptions, how to manage your subscription, and how to get assistance.
01
A subscription to TFL provides access to our site beyond the limited free articles. Benefits vary depending on your specific subscription tier. A breakdown of the different subscription plans and corresponding benefits can be found here.
02
If you do not purchase one of the TFL subscription packages, you will only have access to a limited number of select articles per month. For more access to TFL content and members-only exclusives, a subscription is required.
03
Yes, we offer group Professional subscription plans with single-invoice payments, one renewal date, and dedicated customer service. Discounted pricing is available based on group size. Learn more about group subscriptions here.
04
Standard subscriptions are a great option for individuals looking to stay informed, as they provide access to TFL articles posted within the last 30 days, curated links, a Weekly Digest, and select Quick Dives. Professional subscriptions are specifically designed for industry professionals, schools, and other groups interested in gaining more in-depth access to TFL’s offerings. A group Professional subscription will give your team unlimited access to the site, including our proprietary Resource Center, daily curated links, Weekly Digest, TFL Deep Dives and case studies, and more.
05
You can cancel your subscription at any time by logging into your account, clicking “My Account,” and selecting “Unsubscribe” under the “Purchases” section. Questions? Please contact [email protected].
06
In line with our terms of service, memberships auto renew each period, and the relevant subscription fee will be charged to the payment method submitted by the subscriber at the time of registration. It is the responsibility of subscribers to opt out of our auto-renew feature by deselecting the feature in their account settings.
07
Once you cancel your subscription, you will have access to TFL until the last day of your plan.
08
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Cash App.
Subscribers will be charged at the time of purchase. Unless a subscription is cancelled by the user, TFL’s subscription plans renew automatically in accordance with the relevant timeline, and will be charged to the payment method provided by the user at the time of registration. With the exception of duplications in billing, which will be refunded to the original payment method, we do not issue refunds for subscription plans. The Terms governing payments, cancellations, and refunds can be found here.
09
If you are experiencing difficulty accessing your account, please email [email protected], and a member of our team will assist you.
10
Each subscription registration is for a single user only, is to be used by a sole individual, and is non-transferable and non-assignable. You are not permitted to share your registration login credentials or give your login credentials to anyone else. We may monitor the number of devices and IP addresses used to access your subscription. You are responsible for taking reasonable measures to prevent access by unauthorized persons and for terminating any unauthorized access.
11
Please email us at [email protected] for a copy of your invoice.
12
Yes! We are proud to offer student discounts. You can learn more about student subscription options and subscribe here.
13
Yes. You can change your subscription or payment option any time by emailing us at [email protected].
14
If you have a question that is not listed here, please email [email protected], and a member of our team will be in touch.